Privacy and Data Policy
This Privacy Policy explains how we collect, use and protect personal data when you register for or use services at Zulabet. We describe the types of information we process, how we use it to operate accounts and payments, and the steps we take to keep your data secure. We encourage you to read this policy carefully and contact our support team if you have any questions.
Types of data we collect
We collect a range of information to provide and improve our services. This includes personal data you give us directly, technical data collected automatically, and transactional records of your activity on our site.
Personal data
Personal data covers details you provide when creating an account or completing verification checks. Typical examples include your name, date of birth, postal address, email address, telephone number and identity documents where required for verification. We also store payment details and billing information when you make deposits or withdrawals.
Technical data
Technical data is gathered automatically and helps us secure and run the service. This covers IP address, device and browser type, operating system, screen resolution, language preferences and log files. We use this data to improve site performance and detect suspicious activity.
Transactional data
We keep records of your transactions and activity, such as deposits, withdrawals, bets, game history, timestamps and account balance changes. Transactional records help with account management, dispute resolution and general bookkeeping.
Use of information
We use collected information to set up and manage accounts, process payments, provide customer support, detect and prevent fraud, and improve the service. Where you have consented, we may use contact details for service notices and optional marketing. We limit use of your data to the purposes described here or those you have agreed to.
Data protection practices
We protect personal data using appropriate technical and organisational measures, including secure servers, encryption in transit, access controls and staff training. We retain data only for as long as necessary for the purposes set out here and to meet legal or contractual obligations.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functions, record preferences and analyse site usage. Some cookies are essential for the service, while others support analytics and marketing.
Managing cookies
You can manage cookie settings through your browser or device. Opting out of certain cookies may affect functionality or limit personalised features.
User rights
Depending on your jurisdiction, you have rights over your personal data, including the right to access, correct, restrict processing, object to processing, request deletion and receive a copy of data you provided. You may withdraw consent for marketing at any time.
Access, correction and deletion of data
To exercise your rights, log into your account and use the account settings or contact our support team. You can also email [email protected] to request access, correction or deletion. We will respond and provide reasonable instructions for verification before action is taken.
Information sharing and third parties
We share personal data with trusted third-party service providers who perform functions on our behalf, such as payment processors, identity verification, fraud prevention, analytics and hosting. We may disclose information when required by law or to enforce our terms. We require that third parties process data in line with applicable privacy standards.
Privacy policy updates
We may update this policy from time to time. Any material changes will be posted on this page with an updated effective date. Please check this policy periodically to stay informed about how we handle your personal data when using Zula Bet services.